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All orders submitted on-line are done so over a secure transmission. We offer FREE shipping on all orders of $70.00 or more within the contiguous United States, Hawaii and Alaska, including all APO addresses.

Please note ALL orders ordered by 12/17 are guaranteed to be delivered BEFORE Christmas!!

Overnight, 2nd day and International shipping is available for an additional fee.

You may place orders by:

1. Simply following the directions in your shopping cart
   
2. Calling us during business hours 10AM - 7PM Tues-Fri, 10AM - 6pm
   Sat, 10AM to 2PM Sun (EST)
   
3. Faxing your request to us at 732-409-7610

We offer free gift wrapping on all orders. Simply request which gift wrap, if any, you would prefer when checking out your shopping cart. Please note gift wrapping requests during the holiday season MAY slightly delay your order by 1 day. If ordering via phone or fax, please advise us that you need your order gift wrapped. The choices of gift wrap may be viewed and selected during the checkout process.

Most orders are shipped via FedEx Ground and USPS, Insured, Priority Mail.

Most orders (excluding pre-orders) are shipped from our store within 48 hours 24 - 72 hours after receipt of your request (Please note this time may be slightly extended during busy holiday seasons). Overnight and 2nd day shipping is available for an additional fee.

We accept all major credit cards including Visa, MasterCard, American Express and Discover.

Return Information:
If you buy on-line and wish to return or exchange the item, you may do so by either contacting us or simply bringing the item into our store. We want your experience with us to be memorable, enjoyable, and satisfying.

ALL RETURNS MUST BE APPROVED:
Please note all returns, regardless of reason, must first be approved by us before we we will accept them. All returns must be issued a "Return Authorization Number" which MUST be placed on the shipping label below the return address. Any return which lacks a "Return Authorization Number" on the shipping label will be refused and returned to sender at sender's expense. Please note returns must be shipped back in the same condition and must contain the same manufacturer packaging as when received. Failure to send returns back in this manner may result in a refusal of the return.

DAMAGES:

• Products sold on-line are returnable for full credit if an item is received damaged. The item may be replaced or refunded. PLEASE MAINTAIN ALL SHIPPING MATERIALS WHEN FILING A CLAIM FOR A DAMAGED ITEM.
  
  
• All claims for a damage refund must be done within 5 days of receipt of your shipment. This policy is waived, however, if your purchase was for a specific holiday. In that case your purchase may be returned or credited due to damage within 5 days after the holiday date.
  

GENERAL:

• We guarantee everything we sell! If you are unhappy, for any reason, with your purchase you may return it for a full refund within 10 days of receipt of your purchase. After 10 days and up to 30 days from purchase we will issue a store credit for the amount returned. Please be advised that if you do return merchandise for a refund that qualified for free shipping, you will be charged our actual shipping costs incurred on the original shipment.

Please note:

Returns on china may incur up to a 15% restocking fee. Shipping charges may also be incurred when making an exchange. Exchanges may be made within 30 days of your purchase. Please be advised that if the total value of your purchase, after the return is complete, falls below the guidelines for free shipping, we may impose shipping charges as indicated on our site.